P&P and Delivery

Delivery for items in stock.

Orders placed before 3pm will be shipped the same day using royal mail first class delivery. Prices vary depending on the size of the packaging and are taken from the royal mail website. As always we endeavour to use recycled materials for your packing.

Commissioned pieces operate on a price on demand bases, please contact us for lead and delivery times.

Recorded delivery

Recorded delivery can be organised upon request and is an additional charge. This is recommended for the higher value items and will be charged accordingly. Please contact us before purchase for price adjustments.  If you opt for standard delivery haberdashmash can not be responsible for any delivery lost in transit.

Next Day Delivery & Local delivery.

If you need your delivery in a hurry please call us on 07858007331 before purchase and we will endeavour to expedite your order.

We may be able to personally deliver your order up to ten miles outside of Gloucestershire for an additional cost.

 

Returns

If your item is unsuitable you may return is to us for a full refund if we are notified within two weeks of purchase. The goods must be un-worn and in their original condition Unfortunately we are unable to cover the cost of the returns postage. You will be reimbursed once we receive the goods and they are deemed undamaged. Please use address below.

Damaged goods.

In the unlikely event your hair piece suffers any damage due to poor manufacturing we will repair your item free of charge or offer a similar replacement.

As your order is likely to be a one of a kind design we will unable to offer an exact replacement. In this instance you may need to allow is time to create your new piece.

Please return Damaged goods to the address below. Your item will be assessed and replaced if damage is found to be because of an original fault. We operate on a ‘fair usage’ basis and trust our customers to do the same. Please do not return goods which have been damaged through excessive force or unfavourable conditions.

Returns address:

Haberdashmash

3 Ermin Street

Brockworth

Gloucester

GL3 4EG